题目内容

________ often occurs because listeners assume they understand what a speaker means when, in fact, the speaker had intended a completely different meaning from what was understood

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We are doing communication _______all the time.

Misunderstanding occurs when listeners simply _____messages they don’t understand or say the messages don’t make any sense.

Listeners had better_____the speakers’ messages before jumping to conclusions and blaming misunderstandings on the speakers.

By directly asking questions like “I’m not sure what you meant” and “Would you please explain,”the listener can make sure whether he/she has _____the speaker’smessage,feeling.