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Information systems that have become outdated and no longer meet business needs are called _________ systems.
A. CRM
B. ERP
C. legacy
D. transaction
The first step in the information systems planning process is to ________.
A. analyze the organization’s strategic plan
B. consider potential IS development projects
C. create an IS strategic plan
D. evaluation the potential IT architecture
The _________ identifies the firm’s overall mission, the goals that follow from that mission, and the broad steps required to reach these goals.
A. IS operational plan
B. IS strategic plan
C. IT architecture
D. Organization strategic plan
The _________ is a set of long-range goals that describe the IT infrastructure and identify the major IT initiatives need to achieve the organization’s goals.
A. IS operational plan
B. IS strategic plan
C. IT architecture
D. organization strategic plan