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完型填空
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Over the decade 2001–2010, an average of more than 700 natural and technological emergencies occurred globally every year, {affect; affecting; affected} approximately 270 million people and causing over 130 000 deaths annually. Twenty-five per cent of these emergencies, and 44 per cent of these deaths, occurred in less developed countries with limited capacities to prepare for and respond effectively {to; with; for} emergencies. These statistics do not include the high levels of mortality and morbidity associated with conflict-related emergencies. {Due to; Based on; According to} the World Bank, over 1.5 billion people live in countries affected by violent conflict. These populations suffer from the consequences of societal disruption and increases in mortality and morbidity due to infectious diseases, acute malnutrition, trauma and complications from chronic diseases.
Over the same time period, risks to public health {have increased; has increased; increases} due to globalization, and international travel and trade. Such risks might be transmitted by people (e.g. SARS, influenza, polio, Ebola), goods, food, animals (e.g. zoonotic disease), vectors (e.g. dengue, plague, yellow fever), or the environment (e.g. radio-nuclear releases, chemical spills or other contamination).
In all types of emergencies, the poorest and most vulnerable people suffer disproportionately. These {positive; negative; affirmative} impacts are complicated by the enormity of the resulting economic costs, averaging over US$100 billion per year. The appropriate and timely management of these risks requires effective national and international capacities, intersectoral collaboration, the promotion of equity, the protection of human rights, and the advancement of gender equality.

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完型填空
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Total Quality Management (TQM)
Total Quality Management (TQM) is a {comprehend; comprehensive; comprehension} and structured approach to organizational management that seeks to improve the quality of products and services {with; through; in} ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization {or; and; as} may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, {among; besides; including} schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management {from; to; at} the customer's point of view.

党的十八大报告指出,提高大中型企业核心竞争力,支持小微企业特别是()小微企业发展。

A. 创意型
B. 服务型
C. 创新型
D. 科技型

阅读理解
阅读下面的文章,根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分)
NOTABLE QUALITY MANAGEMENT FAILURES
A Quality Management System (QMS) should clearly understand customer requirements, and to provide good design, qualified production in an effective and efficient way.
When the Quality Management System fails to fulfill its function and customer requirements are not met, customers might be upset; management and employees both might be unhappy, but its negative influence is not so wide-spread. Unluckily, some Quality Management System failures do make headlines.
Here are three cases of famous quality management failures:
3 MILE ISLAND
The worst nuclear disaster in U.S. history broke out at the 3 Mile Island reactor facility in eastern Pennsylvania in March 1979. Proper controls that should have been developed as part of routine safety procedures were not in place. Then the situation was made worse by human error because of the lack of proper training. The only new nuclear power stations built since that day were the ones already under construction.
FORD PINTO
The Ford Pinto is the most well-known and the worst disaster in the whole U.S. automobile industry in the 1970s. Apparently the entire U.S. auto industry decided to spend the 1970s resting on their laurels after building great cars that sold well during the sixties. Not only were many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles. The Pinto tops the list of QMS failures because of its dangerous design faults and the questionable ethical decisions made by top management.
IPHONE 4
Apple almost lost its dominance in the smartphone market when it became clear that it was difficult to make a call using the much expected iPhone 4. Calls were dropped suddenly and frequently causing wide spread dissatisfaction among loyal customers who had upgraded to the new model early on. Independent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call – not a great feature for a handheld device mainly used to make calls. Meanwhile Apple continued to deny or minimize the problem. As the problem continued to make news headlines, Apple eventually agreed to a “voluntary” recall to correct the problem.
All of the above famous quality management failures could probably have been prevented if the principles of a fully functioning quality management system had been in place.
操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。
1. A company should provide well designed products. {T; F}
2. A company should place company's interest at the first place. {T; F}
3. A company should reduce the amount of waste. {T; F}
4. A company should satisfy all employees' requirements. {T; F}
5. A company should produce qualified products. {T; F}

要搞好社会风气,关键是要搞好()。

A. 党风
B. 政风
C. 学风

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