19. If there's one man________opinion matters more than any others', it's our manager.
A)whom
B)which
C)who
D)whose
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20._____________my opinion, customer service here has improved but not as much as expected overthe last 2 years.
A)On
B)In
C)For
D)With
21.We are sure that we___________our second project by the end of the next month.
A) will have completed
B)had completed
C)completed
D)were completing
22. The bank clerk listened carefully__________he could discover exactly what the client wanted.
A) in case that
B) now that
C)so that
D)provided that
23. This dictionary is a three-thousand common word collection with samples of_________andspoken language.
A)writing
B)wrote
C)write
D)written