题目内容
顾客满意是影响顾客忠诚的重要因素。
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增加客户转换成本，使客户对汽车服务企业产生依赖，一定程度上减少了客户流失。
Complete the following sentences as shown in the example.Example:What clothes should you wear?--- There are no special rules as to __what clothes you should wear.___
2. What was her new apartment like?From the description Janet gave in her letter it was easy to imagine _____________________________.
3.What day are we going?Once we've made up our minds ______________________, I'll make reservations for the flight.
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