题目内容

服务对象小周随父母到外地读书.她在家乡读书时成绩良好,也很活泼可爱.但到了新环境中成为插班生后,她因家境贫寒而屡屡受到同学们的嘲笑,一些同学经常欺负她.小周越来越不喜欢上学,每次去学校都提心吊胆,上课也不能集中注意力,经常被老师批评.因此.她开始经常逃学.
【问题】
1.结合案例分析一下小周常见的逃学原因和特点?
2.可以采取哪些措施解决小周面临的问题?

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The new system, which should be in use by the end of this month, will replace the current

A. 新系统在本月底以前应该启用,以取代现有的系统
B. 这个月已启用了新系统,它正逐渐取代现有的系统
C. 已经启用的新系统将从本月底开始替换现有的系统
D. 本月底已经完成全部新系统的安装和旧系统的维修

Task 5
Directions: Read the following passage. After reading it, you are required to complete the answers that follow the questions (No.1 to No.5). You should write your answers (in no more than 3 words) on the Answer Sheet correspondingly.
Two simple but effective tips for having a business talk
Prepare
Gather as much information as you can before the business talk. Practice making your case. Think of the responses you might receive and imagine how you will answer. Try and imagine everything that could possibly occur during the talk, and prepare a response. Take Your Time
It is important to be mentally present and willing to consider what the other party says. Feel free to walk away from the talk for a moment to collect your thoughts and reconsider your position. The other party might say something that changes your idea of the business deal.
Responding too quickly might cause you to miss something important. Take the time to take a breath, drink a glass of water and remind yourself of what you aim to get out of the business talk.
What should you do first in preparing for a business talk?
Gather as much ______ as you can.

Task 4
Directions: The following is a list of terms related to airlines service. After reading it, you are required to find the items equivalent to (与……等同) those given in Chinese in the table below. Then you should put the corresponding letters in brackets on the Answer Sheet, numbered 6 through 10.
A—Frequent flight passenger
B—Flight number
C—Boarding time
D—Starting airport
E—Ground service
F—Delayed flight
G—Ticketing service
H—Ticket delivery
I—Online ticket booking
J—Luggage check-in
K—Self check-in service
L--Seat selection
M—Flight punctuality
N—Ticket refund
O—Baggage claim
P—Baggage compensation
Q—First class
6.______行李托运 ______登机时间
7.______售票服务 ______常旅客
8.______始发机场 ______航班延误
9.______座位选择 ______送票服务
10.______行李提取 ______航班号

Task 3
Directions: Read the following passage. After reading it, you should complete the information by filling in the blanks marked 1 to 5 (in no more than 3 words) in the table below.
Apteryx Company Ltd.
Apteryx Ltd. is a software development company. We create and develop software applications and systems, which are the leading products in the business fields. Our current products include medical imaging solutions and applications for independent medical practices and large medical suppliers both at home and abroad. We also provide software development services.
Apteryx Ltd. believes in a fun and creative company culture and offers great benefits to its employees including in-service career training, free lunch, coffee or tea breaks, great retirement package, and a relaxed atmosphere.
Apteryx Ltd. is an Equal Opportunity Employer offering a great work environment, challenging career opportunities and attractive salaries. Join our team!
Apteryx Ltd.
313 S High St Ste 200 Akron, OH 44308
Web: http://www.apteryx.com/careers
Apteryx Company Ltd.
Type of company: a (1)______company
Products: software applications and systems
Service intended for: independent (2)______practices and suppliers, both at home and abroad
Company culture: fun and (3)______Benefits offered:
1.in-service career (4)______,
2. free lunch, coffee or tea breaks,
3. great (5)______package 4. a relaxed atmosphere
Company website: http://www.apteryx.com/careers

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