题目内容

Barriers can influence communication when sending or receiving information. Which of the following is NOT a barrier?当发送或接收信息时,沟通障碍可以能会影响沟通效果。下面哪项不属于沟通障碍?

A. Prejudices 偏见
B. Attitudes and emotions 态度和情绪
C. Personalities and interests 人身攻击与兴趣
D. Feedback 反馈

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In communication management, an individual establishes his or her understanding of information through his or her perception and cognition of information. This process belongs to在沟通管理中,个人通过对信息的感觉和认知,建立对信息的理解,这个过程属于()。

A. Understand理解
B. Decoding 解码
C. Encoding 编码
D. Receive 接收

In the project planning stage, eight key project stakeholders were identified; during the project implementation process, two important stakeholders were found that had been missed. At this time, how many potential communication channels have been increased?在项目计划阶段,有8个关键项目干系人被识别;项目执行过程中,又发现原来遗漏掉的2个重要干系人。此时,项目潜在的沟通渠道增加了多少?

A. 28
B. 17
C. 16
D. 45

The current update to the schedule performance report shows no schedule variance. Based upon this report, you tell the client than the project is on time. However, your team members know that you just missed a major milestone and the project will not meet is startup date. This is an indication of poor:最新绩效报告显示某项目无进度偏差,基于该报告,你告诉客户该项目按时运行,然而团队成员很清楚:项目刚刚错过一个主要的里程碑,不可能按期启动。这表明欠缺:

A. Team trust 团队信任
B. Scope management planning 范围管理规划
C. Plan communications 规划沟通
D. Schedule planning 进度规划

The input to the publishing process includes发布信息过程的输入包括()。

A. Work performance information, WP工作绩效信息
B. Work performance measurement results工作绩效测量结果
C. Performance report 绩效报告
D. Information release tool信息发布工具

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