题目内容

Which of the following are examples of giving constructive feedback()

A. Discuss improvements rather than flaws
Be specific
C. Keep feedback impersonal
D. Verify understanding

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What are the four keywords that represent “TEAM”()

A. Together, Everyone, Achieve, More
B. Teach, Everyone, Achieve, More
C. Together, Effective, Ability, Meeting
D. Teach, Effective Ability, Meeting

Effective business messages are()

A. Entertaining, blunt, direct, opinionated, and persuasive
B. Practical, objective, concise, clear, and persuasive
C. Personal, clear, short, catchy, and challenging
Detailed, long, important, offical and persuasive

Which of the following belong to nonverbal communication()

A. Facial expressions
B. Gestures and posture
C. Vocal characteristics
D. Time and space

Which of the following is true about nonverbal signals()

A. They can strengthen a spoken message
B. They can weaken a spoken message
C. They can replace spoken messages
D. All of the above are true

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