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To whom can you approach if the shop owner refuses to refund？

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On August 31, 1997, Lady Diana Spencer, former wife of Charles, Prince of Wales, was killed with her companion Dodi Fayed in a car accident in Paris.
Tests conducted by French police indicated that the driver, who also died in the crash, was intoxicated and likely caused the accident while trying to escape the paparazzi photographers who consistently tailed Diana during any public outing.
Sixteen years earlier, nearly four billion people in 74 countries had tuned in to witness the marriage of Prince Charles, heir to the British throne, to Lady Diana, a young English school teacher. Married in a grand ceremony at St Paul's Cathedral in the presence of 2,650 guests, the couple's romance was for the moment the envy of the world.
However, before long the fairy-tale couple grew apart, an experience that was particularly painful under the ubiquitous eyes of the world's tabloid media.
In August 1996, two months after Queen Elizabeth II urged the couple to divorce, the prince and princess reached a final agreement.
In exchange for a generous settlement, and the right to retain her apartments at Kensington Palace and her title of princess, Diana agreed to relinquish the title of "Her Royal Highness" and any future claims to the British throne.
In the year between the divorce and her fatal car accident, the popular princess seemed well on her way of achieving her dream of becoming "a queen in people's hearts."

在一次酒宴中，怎样在维护领导颜面的前提下为领导代酒？

经国务院批准,从2002年1月1日起,我国履行加入世贸组织承诺的关税减让义务,关税总水平由15.3%降至()

邓小平同志历来十分重视农业问题。他强调指出:“农业是根本,不要忘掉。”“农业问题搞不好,工业就没有希望,吃、穿、用的问题也解决不了。”他告诫说:“九十年代经济如果出问题,很可能出在农业上;如果农业出了问题,多少年缓不过来,整个经济和社会发展的全局就要受到严重影响。”这些话的意思体现了农业()