题目内容

The Food and Beverage Department, commonly referred to as the()Department, is one of the most important divisions in any successful hotel.

A. B&F
B. F&B
C. F&D
D. F&W

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The F&B Department is responsible for all the() that the guests will consume during their stay at the hotel.

A. service
B. recreational activity
C. food and drink
D. information

() is in charge of the reception desk for the dining hall or the restaurant.

A. The Reservationist
B. Thebellman
C. Thereceptionist
D. Thechambermaid

whatarethesteps in providing food and beverage service.()

A. step 1: greet your guest and take a drink order.
B. step 2: deliver the drinks.
C. step 3:explain the features or specials
D. step 4 Take food order

In providing the food and beverage service, a good waiter guides what is being ordered, without pushing the guest or aggressive up selling.

A. 对
B. 错

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