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Task 4A-cash businessB-commission receivablesC-loan extensionD-bank draftsE-transfer operationsF-current depositsG-capital accountH-bank guaranteeI-payment in kindJ-mode of paymentK-down paymentL-repayment guaranteeM-overnight depositsN-payment in advanceO-demand draftsP-bank interestQ-credit cardExamples:(A)现金业务（C)贷款延期51.( )汇兑业务（ )委托收款52.()预付（ )银行利息53.()银行汇票（ )隔夜存款54.()实物支付（）资本账户55.()银行担保（ )活期存款

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Task 5Dear Sir,Much to my regret,I write this letter to complain about your company's bad delivery service.The laptop(Model Number AA/585)which I ordered from your company on Jan.1 arrivedDamageyesterday.I am sorry to report that the laptop has been badly damaged.There was no unusualdamage to the packing case,but when I opened it,I found that the front surface of the machinehad been scratched.Since there is such damage to the laptop,I decide to file a complaint against the deliveryAservice.Would you please let me know whether I should return the laptop to you for areplacement?Or should I take the laptop to your authorized service representative here?I willkeep this laptop until I hear from you.Yours,Peter Smith56.What is Peter Smith's purpose of writing this letter?He writes this letter to complain about the.57.What is the model number of the laptop that Peter Smith ordered from the company?The model number of the laptop is_.58.What did Peter Smith find when he received the laptop?He found that the machine had been.59.What is Peter Smith's demand on the company?He wants to return th product for a replacement or have anthere repair it.60.What will Peter Smith do next?He willuntil he gets a reply from the company.

[音频]1.Questions 1 and 2 are based on the news report you have just heard

A)He set a record by swimming to and from an island.
B) He celebrated his ninth birthday on a small island.
C)He visited a prison located on a faraway island.
D)He swam around an island near San Francisco.

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2

A)He doubled the reward.
B) He set him an example.
C)He cheered him on all the way.
D)He had the event covered on TV.

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3Questions 3 and 4 are based on the news report you have just heard

A)To end the one-child policy.
B)To encourage late marriage.
C)To increase working efficiency.
D)To give people more time to travel.

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