What does the writer conclude about e-mail in the last paragraph？
A. It has already made life a lot easier for many businesses.
B. It is not being used enough in business today.
C. It will never replace written communication.
D. It is really useful when people use it properly.
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Why did the man phone Intersever Customer Service？
A. He wanted to know what the message means.
B. He didn’t know which button to choose.
C. He wanted to know if he can use his e-mail address while overseas.
What does the woman think about the video？
A. It sounds puzzling.
B. It sounds very interesting.
C. It sounds very dull.
Tina; A group of us are going bowling on Tuesday night. Would you like to join us？
Joe; I really would, but unfortunately I have tennis lesson.
Tina: Oh, that's too bad. ______
Joe; Yes, for sure. Thanks for the offer.
A. How do you deal with that？
B. Maybe another time then？
C. When will you come back？
Don’t you really like bowling？
How long did the man wait before his call was answered？
A. 20 minutes.
B. 12 minutes.
C. 24 minutes.
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