题目内容

关于电话沟通的描述正确的是

A. 由于对方看不到你,所以你可以一边打电话一边做别的事情
B. 电话交谈中应该注意用语的技巧,慎用俚语、术语,多使用礼貌用语
C. 专心倾听,不要发出声音
D. 如果你找的人不在要立刻挂断电话
E. 不管电话沟通成功或者是失败都应该尽快调整情绪去进行下一笔业务

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打电话之前我们应该做的准备工作包括( )

A. 了解通话对象的基本情况
B. 确定主要目标和次要目标
C. 准备笔和纸
D. 调整情绪
E. 整理一份建议书

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The entry to close Management Fee Revenue would be which of the following?

A. Retained Earnings Management Fee Revenue
B. Management Fee RevenueRetained Earnings
C. Management Fee RevenueService Revenue
D. Management Fee Revenue does not need to be closed.

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Which of the following accounts is not closed?

Accumulated Depreciation
B. Interest Revenue
C. Depreciation Expense
Dividends

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For 2016, Nestor Company had revenues in excess of expenses. Which statement describes Nestor's closing entries at the end of 2016(assume there is only one closing entry for both revenue and expenses)?

A. Revenue will be debited, expenses will be credited, and retained earnings will be debited.
B. Revenue will be credited, expenses will be debited, and retained earnings will be debited.
C. Revenue will be credited, expenses will be debited, and retained earnings will be credited.
D. Revenue will be debited, expenses will be credited, and retained earnings will be credited.

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