题目内容
听力原文: Welcome, all service staff members. Recognition. That word means a lot of things to a lot of people. A note of thanks to someone for going out of their way for a customer, a spontaneous lunch for a group that demonstrated exceptional teamwork, or a special acknowledgement for finding new ways to build our business. Recognition is possibly our most powerful expression of gratitude and can be used to recognize employees who have personally contributed to the corporate or groups' goals. In our business, we need to focus on applauding, recognizing, and awarding others for doing all the right things that make our company a success. To be truly successful, several elements are essential to any recognition program.
Who is the potential audience for the speech?
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