题目内容

餐厅服务的基本技能包括端托、摆台、斟酒、上菜等。()

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教学计划是教师备课、教课的主要依据。()

常用的餐巾规格是100cm方巾。()

上原盅炖品菜，如冬瓜盅等，上台前撕去封盖纸，以便保护炖品的原味。()

Part A
Suppose that you have been a regular of a hotel since 2006, but in the past 3 days, the air-conditioner hasn't worked very well and the waitress hasn't cleaned your room every day. You want to write a letter of complaint to the hotel manager.
You should write appropriately 100 words. Do not sign your own name m the end of your letter. Use "Li Ming" instead. You do not need to write the address.