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From: Keith Wilson
Date: Thursday, October 23
Subject: Mr. Charlie McGreger's resignation
Thank you all for a very productive meeting this morning. This message confirms our agreement on the main points of the media report Santos Ltd. will release to the press at 5 P.M. this afternoon.
The report will be brief and to the point. It will announce Mr. Charlie McGreger's resignation and the appointment of his replacement. There will be no references to Mr. Charlie McGreger's reasons for resigning his position. Mr. Charlie McGreger has asked us to respect his privacy and we intend to do that.
Thank you for your cooperation.
Keith Wilson
President, Santos, Ltd.
Change in Leadership at Santos, Ltd.
Press release
October 23, 17:00
Santos, Ltd. has just announced the resignation of its Chief Executive Officer Charlie McGreger, effective immediately.
Since taking over leadership of Santos, Ltd. 8 years ago, Mr. Charlie McGreger has built relationships with major film and broadcast studios, including its recent collaboration with Morin Film Works.
Mr. Norman Winter, Head of Human Resources Department at Santos, Ltd., said, "Mr. Charlie McGreger led our company through considerable progress. We owe a lot of business success to him. And we'll be forever grateful for his insight and initiatives."
Ms. Jackie Johnson, a Creative Director of Breaking Entertainment, will assume the position vacated by Mr. Charlie McGreger. Prior to Breaking Entertainment 5 years ago, Ms. Jackie Johnson worked at Grimm Brother' s marketing and advertising departments. After appointed to Santos, Ltd., she will focus on expanding television, radio and finance industries. A short biography of Ms. Jackie Johnson and a list of her professional achievements can be found at web site www.santos.com.
What is the main purpose of Mr. Keith Wilson' s e-mail?

A. To plan collaboration with film studios
B. To confirm details of an announcement
C. To gain employee feedback on a broad range of current issues
D. To announce new positions at the company

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From: Sabrina Tan
Date: October 22
Subject: Your delivery service
Dear Julia Davis,
We have just received the inventory we were waiting for, and would like your company to deliver it to our retail outlets. The merchandise is still at our warehouse at the port, and if possible, we would like to have you deliver approximately 25 percent of it to our Prime Outlet on Wednesday.
I will wait for your reply before I give our warehouse the go-ahead.
Yours truly,
Sabrina Tan
Where is the merchandise that needs to be delivered?

At the port
B. At Julia Davis' warehouse
C. At the retail outlets
D. At the Prime Outlet

F: Yes, this is Isabel Hawkins from R & D. Can I speak to Dorothy Borrow, please?
M: I am afraid she is out at the moment. I am the secretary, Francis Gregory. Can I take a message?
F: Yeah, ask her to call me back this afternoon. My number is 345 -517 -7563. Thank you.
M: You are welcome.
•For questions 1 -8 you will hear eight short recordings.
•For each question, mark one letter (A, B or C) for the correct answer.
•You will hear the eight recordings twice.
Who is asked to call back?

A. Dorothy Borrow
B. Francis Gregory
C. Isabel Hawkins

•For each question 13--18, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose.
Flea Market Shopping Can Be Satisfying
Whether in London, Paris or at a rural antique fair, an addictive adrenaline surge is triggered when I discover an architectural fragment I know can be converted into a headboard, or when I come across an old sea chest that, with some paint and polish, can be made to work as a coffee table. In truth it took quite a while, but I finally learned to practice self-discipline when browsing at flea markets. It's that time again, sunny days are upon us, and flea market and antiques sales wait. Old pieces with great potential abound--all you have to do is to spot them. But wait a moment, I just got something to tell you before you plunge into it. That will help make your hunt more fruitful. Believe it or not, you'll definitely be inspired.
Keep an open mind. You may not come away with the things that were on your list, but that's the beauty of the hunt. you never know what you'll find. If you didn't find a particular item this week, don't despair--chances are you'll find it next time. Know when to walk away. Sometimes playing the cool, uninterested browser will get you a better deal on an item, but don't be too coy. If you see something you like, buy it--there may not be a second chance on a one-of-a-kind find.
Know how to negotiate. Although haggling over a price is part of the experience, an offer that's too low is insulting. Vendors will often lower the marked price by about 10 percent. Buying several items from one vendor and giving them regular business will get you a better deal.
Know who to buy from. This is a well-kept secret among flea-market gurus. You're more likely to get a deal on items that aren't part of a vendor's regular supply. Vendors sometimes pick up odd items to add to the mix and may be more willing to part with them for less money.
Have cash on hand. Cash is always the most powerful negotiating tool and best method of payment. Most vendors won't accept checks or credit cards. Small bills make it easier when you're haggling a sale. Markets in rural areas have ATM machines nearby, but field markets usually don't. Be aware that prices often prove more negotiable when vendors learn you'll be paying with cash rather than with a credit card.
Anyway, a flea market is an interesting place to visit if you want to buy something or if you want to buy nothing. It consists of an open space filled with individual vendors selling used or almost new merchandise, as well as produce, paintings and crafts.
Approach your acquaintances or public library for the location of the nearest flea market and for the days and hours it is open. Don't be surprised if you find the very thing you have been looking for] You may wish to set up your own table at the flea market if you would like to sell toys, books and items that you no longer use. It will be another kind of pleasure. Now it's your turn to go and find out.
What does "potential" mean in the sentence "Old pieces with great potential abound... "? (Para 1)

A. The new uses to which old pieces will be put.
B. The old pieces which need finding out very carefully.
C. The gurus that are more likely to find out old pieces.
D. The interesting objects that are stowed away.

•In this part of the Reading Test you read a longer text and answer six questions.
•First read the questions. Try to get an idea of what the text will be about. Then read the text quickly for general understanding.
•Then read the text and questions more carefully, choosing the best answer to each question. Do not choose an answer just because you can see the same words in the text.
•Read the article below about communication and the questions on the opposite page.
•For each question 13 - 18, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose.
How well do you communicate?
In today's fast-paced work environment, communication can come low down on your list of priorities. If you can't remember the last time you spoke to some of your friends, how do you find time to brief thousands of employees on a regular basis? That said, internal communication plays an integral part in any healthy business strategy. If done well it ensures that staff are kept abreast of the visions and values of the company they work for; if done badly it can lead to speculation and rumour.
Jenny Davenport, a director of the change management and communications consultancy, People in Business, says ongoing dialogue with staff is a necessity. 'You must educate employees to understand your business if you want them to perform,' she says. 'Unless you do, people will not trust you when times are bad.' Communication is also about discussion rather than rhetoric. Flat communication devices- email, intranets, employee publications - have a part to play but must be mixed with more interactive methods involving face-to- face contact to encourage response.
Remember that individuals are different and like to receive information in different ways,' adds Davenport. 'As well as written communication via intranets or traditional employee magazines, team managers must talk to staff about how what they de affects the business. Twice a year, ensure employees come face to face with senior management- a conference is ideal.'
Khalid Aziz, chairman of communications consultancy The Aziz Corporatior), feels that company-wide conferences are an ideal way to interact with large numbers of staff. 'It is important to organise and plan correctly,' he says. 'Have a clear aim before you start and be careful not to pack too much in - facts that can be communicated via email, for example, are a waste of conference space. Ask for response but don't ask for questions - it always sounds like a threat,' he adds. 'Get people to raise their hands if they agree with a certain statement about the company and then ask one person to elaborate.'
The intranet plays a big part in the communications strategy at One 2 One, says Nell Lovell, the company's director of communications. 'Our intranet touches everybody,' he says. 'We have set up cybercafes for staff who don't have PC access.' One 2 One's intranet carries news and general information and is supported by a monthly magazine mailed to homes, a weekly email update on matters of fact and webchats which staff are invited to join.
Getting feedback from employees is the key to hi- fi company Richer Sounds' communications policy. 'Like other businesses, we run a suggestions scheme. The difference with ours is the way it works,' says John Clayton, training and recruitment director. 'Our chairman Julian Richer reads every suggestion and we answer them all. Each proposal is rewarded with up to f25 cash - we find this is more motivational than a big prize to one employee once a year.'
What point is made in the first paragraph?

A. Pressures of work have a negative effect on social relationships.
B. Poor communication can create an atmosphere of doubt.
C. Keeping records of employees should be a high priority.
D. Communicating effectively can take up a lot of time.

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