Dealing with a customer’s complaints, you should___（）
A. repeat back what you are hearing to show that you have listened
B. keep on asking questions to dig out the truth
C. always stand on your company to defend its benefits
D. be very serious towards your customer
查看答案
Any remarks that you make in a research article should be supported with evidence. The evidence may NOT include____（）
A. experiment results
B. quotations from previous literature
C. hearsay
D. statistics
Writing a research paper involves__（）
A. choosing a topicchoosing a topic
B. researching on your topic
C. doing the actual writing
D. all of the above
Which of the following sources is the most reliable（）
A. News report
B. Journal article
C. Wikipedia entry
D. Blog
In__, workers compete for jobs and employers compete for workers（）
A. labor market
B. retail market
C. wholesale market
D. buyer’s market
微信支付 
支付宝支付