题目内容
Section A
Directions: In this section, you will read 5 short incomplete dialogues between two speakers, each followed by 4 choices marked A, B, C, and D. Choose the answer that best suits the situation to complete the dialogue by marking the corresponding letter with a single bar across the square brackets on your machine-scoring ANSWER SHEET.
A: Bob, would you mind turning down the TV a little？ I'm talking on the phone, and I'm having a hard time hearing. B: ______
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听力原文：Host: Welcome to our program. There is no doubt that the Internet has been a valuable tool in our business and personal life. On this segment we are going to see how the network is being used to extend the enterprise and improve customer relationships.
Well, let's introduce our guests. Mike Emmi, the Chairman and Executive Officer of Systems & Computer Technology Corporation, or SCT, and Scott Nevins, President and Chief Executive Officer of ClientSoft Incorporated. Gentlmen, welcome to both of you. Scott, let's start with you. I understand that you've been using proprietary technology to help organization maximize their investment and technology. What does all that mean？
Scott Nevins, President & CEO, ClientSoft Inc.: It's a good question. We are a software technology company and we use our produces to build these Web-based applications, e-business applications, to take and leverage the information that an organization has on its mainframe. Without making any changes whatsoever, within a very short period of time, we take that information and translate that into something that's useable for a person like you and I to be able to get that information and understand what the information is all about.
Host: Well, we want to have a closer look at how this works, so we sent our correspondent to MetLife in Warwick, Rhode Island to send back this report.
Correspondent: Yesterday, an independent insurance agent would write up a policy and submit it on paper to the parent company's main office. Then it might take a day or two or three to be processed. Tomorrow, that same agent will point a click through a secure, easy-to-navigate browser that connects to the company's mainframe. for instant and accurate policy transactions. Well, tomorrow is today at MetLife in Warwick, thanks to ClientSoft's Webpack 2000. In the past, MetLife never gave its agents access to its mainframe. because it's not easy to do business with mainframe. The application of Webpack 2000 just changed the whole equation between the parent company and its agents. It significantly improves the ease of doing business. Even for today's computer-savant insurance agents, the language of the computer mainframe. is far from English. ClientSoft takes that computereae and translates it into easy, fill-in-the-blanks Web pages. Not only does ClientSoft make the agent's job easier in the officer, but now combing the portability of cell phones with Internet access of a Lap-top PCm the agent is able to access the company's mainframe, access to powerful information from any remote location, for example, from a customer's house. This revolutionary technology is hoped to change the way the insurance industry operates.
Host: Well, Mike, as I understand, the SCT is focused on making life easier for the customers. What can you tell us about that, Mike？
Mike Emmi, Chairman and Executive officer, SCT: We think the world is changing pretty dramatic- ally and the customers now have the power. Smarter organizations are recognizing that, so they realize that they have to build relationships and develop loyalty with their customers. SCT is helping organizations identify and leverage key relationships using Internet technology. For ex- ample, Campus Pipeline Solutions, one of our integrated enterprise software solutions, provides students, faculty administrations, and staff with access to information they need when and where they want it.
Don't confuse this with a website. Campus Pipeline gives each user their own personalized pipeline that brings together research materials, course materials, online registration and other relevant information the institution or the Internet can provide. For new students on the campus, Pipeline is making college life a lot easier. Campus pipeline is just one example of how SCT is helping organizations use technology to leverage key relationships.
Host: Well, obviously, on the bottom line you're trying to est
听力原文： The African ancestors of today's black Americans were brought to the U. S. slaves in the seventeenth，eighteenth, and nineteenth centuries．They worked on farms，especially the large farms in the southern states．Slowly they became a necessary part of the economic system of the South．
Slaves did not have the rights of people，according to the law, they were“things”which belonged to the person who bought them．They had to obey the orders of their owners without question．(32) They were not allowed to learn to read, because their owners feared that educated slaves would begin to think about the injustice of the system and would learn to struggle for their freedom. Slaves had to work long hours in extremely unhealthy conditions．Their owners had complete power over them．They could be bought and sold like animals．At the slave markets, black children were separated from their parents and never saw them again．(33) Slave owners had the right to punish severely any slave who broke rules or protested against the system. Slaves were often beaten brutally by their owners or killed．(34) After the Civil War, one free slave reported that his owners killed an older slave who was teaching him to read. There was a law against brutality to slaves, (35) so in theory an owner who treated a slave badly could be punished. In practice，however, the law meant nothing．Another law said that slaves could not give evidence against white people，so very few owners were ever punished for their brutality.
(33)
听力原文： (29) British postmen and milkmen have a reputation for being cheerful. As they both arrive very early in the morning, when you are perhaps not feeling very good-tempered, their brisk knocking and bright whistling may get on your nerves. Of course, there are some gloomy postmen, who make you think that every letter contains tragic news, but the majority is jolly and good humored.
(30) The city postman has to go on foot, not only along streets but also up and down stairs, as many blocks of fiats still have no lifts and no downstairs letter box. (30) If he bas a registered letter to deliver, he has to wait for someone to come to the door to sign for it. That person may greet him in a most unfriendly way if be has just been woken from a deep sleep very early in the morning.
(31) In the country, a postman may have a bicycle or a small van, so he does not have to walk so far, but nevertheless he has his problem too. In winter, weather conditions are bad, but the postman must carry on in the rain or in the snow. Sometimes it is impossible to use a van or a bicycle in these conditions, and he has to do his round on foot, like his city colleague. Most country people keep a dog. Although here may be a notice on the gate, "BEWARE OF THE DOG" ,this is little help to the postman. He is forced to go in whether the dog is dangerous or not.
(30)
For example, most of those in our young generation have embraced email and cell phones. We use email to communicate with our friends or business associates because it's easy and convenient, especially for spanning times zones. Email also allows us time to work out our thoughts as we create the message and is less intrusive than a phone call. Most of us also own cell phones, although the primary reason is often to have a means of contacting others in the event of an emergency. Also growing in popularity are services such as Skype that enable us to make free or low-cost phone calls from our computers.
But many in my generation are also caught between the resistance of our parents' older generation to new technology and the lightening-fast adoption to instant ways of connecting exhibited by our children and others of younger generations. Many older adults in our lives would rather keep in touch by means of their land-line house phone. This creates a dilemma for those of us who have become accustomed to more modern forms of communication. As our parents and grandparents age, we encourage them to take advantage of modern technology and carry a cell phone or use email so we can easily keep in touch, but they often resist bemuse of the cost and complexity.
Fortunately there are some modern conveniences that do a better job of bridging the gap between today's technology and yesterday's comfort level. The Jitterbug cell phone, for example, was designed for seniors and is much easier to use than most other cell phones. It also offers that familiar feel of the traditional phone with its use of a dial tone and access to a friendly operator when you dial zero. And if the older adults in your life can't afford or are overwhelmed by a computer, there are products like MyCelery (a two-way communication method using familiar fax hardware) and Presto (a communication service offering one-way delivery of photos and letters) that can help them be connected enough to enjoy the instant gratification (满意) of receiving digital pictures or a quick e-note. The younger generation is less into using email and more into instant connections using SMS (Short Message Service) ,also known as text messaging or texting, on their cell phones. One way to win brownie (核仁巧克力饼) points with your grandkids is to flex your thumbs on your cell phone keypad and send them text messages, According to a recent poll by Cingular Wireless, the majority of parents who text their children felt that it improved communications with their kids and made them easier to reach.
What's the author's attitude toward the change of communication methods？
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