题目内容
听力原文： Britain has finally won a medal at the athletics World Championships in Helsinki. The UK team came in third in the men's 4×100 metres relay to take a bronze medal. France came first and Trinidad & Tobago won silver. Britain's Jason Gardener, Marion Devonish, Mark Lewis-Francis and Christian Malcolm had been hoping for a gold after the U.S. team crashed out. The defending champions had failed to qualify after Mardy Scales and Leonard Scott made a mess of the first changeover. Britain's failure until now to win a single medal has been a major embarrassment for UK athletics.
Which country won the goal medal in the men's 4×100 metres relay？
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From: "John Trimbald"
Subject: Customer Complaint
To Whom It May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you.
John Trimbald
Foreman, JT Construction
To: "John Trimbald"
From: "The Shoe People" ＜ inquiries@ shoepeople. com＞
Subject: RE: Customer Complaint
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew. Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order (received by telephone on October 12, 2007). Please excuse our oversight. To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, President
Which company was unsatisfied？
•For each question (13-18), mark one letter (A, B, C or D) on your Answer sheet for the answer you choose.
Success of New Rail Links in Europe
The Eurostar company is now running frequent train services using the tunnel built beneath the sea between Britain and France. Millions of passengers have already travelled on Eurostar trains and there are now twenty services a day between London and Paris and nine between London and Brussels.
Eurostar has already won 40% of all passengers from the UK to Paris and Brussels but further growth will depend on the business market. The early morning departure to Paris is proving popular, especially for business people from London who need to do a full day's work in the French capital.
However. exactly how many of Eurostar's passengers are business travellers is unknown. While first-class accommodation has been 70% fill, many of these passengers are travelling on holiday: one travel agent estimates Eurostar has only 20% of the business travel market. Meanwhile, tour operators report a sharp rise in the sale of short trips to Paris. which, they claim, is largely due to the possibility of travelling by Eurostar.
As Eurostar increases the frequency of daily journeys over the next year. it will need more business travellers than ever to fill its trains. However, business travel agents feel that some aspects of Eurostar service could be improved. According to one large business travel agent. "Eurostar's marketing has been poor and it needs to look more closely at doing commercial deals with large travel agents and corporations to become more attractive than airlines". British travel agents alone are now spending over ￡1 million a month with Eurostar. Naturally, they are expecting Eurostar to provide some good deals and flexible tickets.
Eurostar is hoping to attract more customers as it expands its network of services. Already, train journeys between London and Paris stop at a few towns and cities enroute. There will also be daytime and overnight services front eighteen other British cities to Paris and Brussels, and planning is in progress for services from London to cities in Holland and Germany. Soon, many major towns and cities in Britain and other European countries will have regular direct connections within Eurostar's network.
The demand for Eurostar is forcing airlines to use smaller planes on the London-Paris and London-Brussels service, two of the busiest air routes in the world. One British airline reports a 15% decline in ticket sales to both Paris and Brussels. The crucial marketing aspect in business travel is frequency, Rather than cut frequency, airlines have reduced the size of their aircraft to prevent further losses. However, the large airlines will find it easier to maintain their flight schedules by introducing lower capacity planes. Eurostar threatens mainly the smaller airlines, which already have fewer services and smaller planes.
Which of the following statements is not true about Eurostar company？
W: French Art & Architecture of the 19th Century. I have to check. Can I have the book and your library card？
M: Sure. I just need it for a few more days.
W: Well, first, this book is one week late, not due today as you thought. There are also a few requests for this book so it is now on hold for the next person. (10)There's a small fine on your card of $1.40 for the overdue book, would you like to pay today？
M: So if I pay the fine, can I take this book out again？
W: You won't be able to take it out again until all the other people who have placed holds on it have signed it out. Did you want to pay your fine today.'？
M: Have you processed the return on the book？ Perhaps I'll accrue more fines, and keep it for a few more days. (9)I really need it. The exam is in two days and this is practically the course textbook.
W: Sorry, I have already signed it back in and now it is on hold. In fact if I could, I would triple our fines and suspend your library privileges. It's not fair to other students who are also trying to access library material for study purpose. (8)Now are you going to pay your fine today？
M: (8)OK. Sorry.
What is the student's problem？
•Read the text below about a retail group.
•For each question (23-28), choose the correct answer.
•Mark one letter (A, B or C) on your Answer Sheet.
NOT JUST A SHOP!
In his yearly report, the chairman of a chain of retail outlets writes about the financial aspects of the business and describes the work which the company has done to benefit people in the areas where their shops are located.
It continues to be an important part of our company policy to be responsible for the health and welfare of people in the areas which we serve. In the past year, we have concentrated especially on education and training, and have invested over $ 5,000,000 in this and other areas ranging from the care of the old to the arts.
Let us look at these first. We have, as always, financed health research and care projects helping not only the old but children and the disabled too. We were especially pleased this year to provide alarms for disabled people who live alone and to run programmes which help children understand better the problems facing disabled people.
The Groundwork Foundation encourages young people in poor areas to improve their environment, while the Schools Prom concert at the Royal Albert Hall in London includes 20,000 children nationwide. Both of these were given financial help.
As mentioned above, in the last year we have been active in supporting a range of education projects. Two of our managers are now out of the company on one-year projects, training young people for work in the retail industry and improving the quality of the teaching they receive. In addition, we have started a programme of three-month schemes which our managerial staff are able to benefit from without having to take a long break from their jobs. Schools and universities have also benefited. A London Business School received $ 50,000 to develop a training programme for UK school staff, giving them the skills necessary to manage their own schools. A major University has received a promise of $100,000 over 5 years to fund a new teaching post in international retailing. This will allow 22 more students to study this subject each year. It is not only the companythat supports good work for other people. Members of staff themselves are encouraged to join the company Give as You Earn system, to give money to others, especially those organizations working for the benefit of the local area. In such cases the company often gives its support by making an additional contribution.
We look forward to committing even more money to these and other projects in the coming year.
In the past year, ￡ 5,000,000 was spent on
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