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简述CRM战略的5个影响因素。

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请简述知识管理的概念。

Eventually the dragon lady gave up her job as a writing teacher.（The Teacher as Dragon) （)

All teachers reiterate the importance of initiative learning.（）

A. repeat
B. detest
C. desire
D. tolerate

She was criticizing her husband and her sons when she quoted William James’ comment that “Even a pig has a philosophy.” （Philosophers Among Carrots) （)