In his complaint the passenger, _______ to as "Mr. Ronald Wild", complained about the company's service.
A. refer
B. refers
C. referring
D. referred
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Among his criticisms, which he said _______ an indication of his experience over several months, he includes the train being dirty.
A. was
B. were
C. being
D. been
He claimed that the train was "_______ full".
A. danger
B. endanger
C. dangerous
D. dangerously
He asked the company _______ it was brave enough to publish his complaint.
A. that
B. if
C. to
D. which
The company was brave enough to _______ the customer's complaint.
A. reply
B. respond
C. respond to
D. imply