导游人员与游客聚谈时应注意,不能在道路上占到聊天,影响其他游客通行。()
查看答案
You have the “conn” at the time the helmsman who is steering by hand reports that the rudder is not responding to the wheel.Your FIRST action should be to ______.
A. shift the selector switch to the other steering pump
B. signal the engineroom to stop the engines
C. call the engineroom
D. call the Master
游客登山中扭伤,应尽快用热毛巾热敷肿痛关节,加快血液循环,缓解疼痛感。()
导游语言是导游服务技能的重要组成部分,语言水平的高低决定着导游服务水平的高低。()
导游人员无权擅自变更有组团社与游客签订的旅游合同,但可以更改旅游接待计划中的接待标准与旅游行程。()