题目内容

_____ are a type of nonverbal communication.

A. Pictures
B. Presentations
C. Memos
D. Informal Meetings

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According to the survey conducted by the National Commission on Writing, _____ is considered to be a writing ability which all employees must know.

A. technical writing
B. blogging
C. instant messaging
D. e-mailing

Which of the following is an example of an internal audience?

A. Suppliers
B. Stockholders
Clients
D. Peers

An example of an external audience is a _____.

A. human resource team
B. subordinate
C. supervisor andmanager
D. potential employee

A memo of congratulations is written to:

A. clients who have been with a company for over 10 years
B. employees who havewon awards or been promoted.
C. company partnerswhen a project is successful.
D. suppliers who havebeen loyal to a company.

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