Which of the items from the dozen D’s below should be avoided if possible because they are likely to escalate the conflict and distract the team from the task at hand? (Slide 15-16)
A. Disorient
B. Denounce
C. Discredit
D. A and b above
E. a, b, and c above
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Which of the Dozen D’s is most often used when confronted with conflict, even when it is not the best approach?
A. Delay
B. Do nothing
C. Defend
Deny
E. Defer
In what situations can you use the dozen Ds when you are facing conflict?
A. In business meetings within a project team
B. In business meetings between a manager and his/her subordinates
C. In classrooms if students are facing conflict with a professor
D. In negotiations between two government organizations
E. All of the above
Which of the following are included in Hofstede’s 6D model of cultural differences across countries? (Slide 5-6)
A. Individualism-collectivism
B. Masculinity-Femininity
C. Passive-Aggressive
D. Power distance (low vs. high)
E. Indulgence-restraint
Which two of Hofstede’s 6D Model dimensions show the greatest difference between the cultures of China and the United States? (Slide 19)
A. Individualism-Collectivism and Pragmatism
B. Masculinity-Femininity and Uncertainty Avoidance
C. Power Distance and Restraint-Indulgence
D. Power Distance and Pragmatism
E. Individualism-Collectivism and Uncertainty Avoidance