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按照公司退换货服务流程,负责卖场内顾客退、换、修商品工作,处理顾客投诉事件,热情服务,真正做到零退换。

A. 对
B. 错

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My Advice to Students: Education CountsBillGatesHundredsofstudentssende-maileachyearaskingforadviceabouteducation.Theywanttoknowwhattostudy,orwhetherit’sokaytodropoutofcollegesincethat’swhatIdid. Asmallernumberofparentssendmessages,seekingguidancefortheirsonordaughter.“Howcanwesteerourchildtowardsuccess?”theyask. Mybasicadviceissimpleandheartfelt:Getthebesteducationyoucan.Takeadvantageofhighschoolandcollege.Learnhowtolearn. It’struethatIdroppedoutofcollegetostartMicrosoft,butIwasatHarvardforthreeyearsbeforedroppingout–andI’dlovetohavethetimetogoback.AsI’vesaidbefore,nobodyshoulddropoutofcollegeunlesstheybelievetheyfacetheopportunityofalifetime.Andeventhentheyshouldreconsider. KathyGridland,asix-gradeteacherinOhio,wrotetosay,“Severalofmystudentsclaimthatyouneverfinishedhighschool.Sinceyouareasuccess,mystudentsperceivethatasareasonnottocaremuchaboutgettingagoodeducation.” Ifinishedhighschool! Thecomputerindustryhaslotsofpeoplewhodidn’tfinishcollege,butI’mnotawareofanysuccessstoriesthatbeganwithsomebodydroppingoutofhighschool.Iactuallydon’tknowanyhighschooldropouts,letaloneanysuccessfulones. Inmycompany’searlyyearswehadabrightpart-timeprogrammerwhothreatenedtodropoutofhighschooltoworkfull-time.Wetoldhimno. Quiteafewofourpeopledidn’tfinishcollege,butwediscouragedroppingout.Havingadiplomacertainlyhelpssomebodywhoislookingtousforajob. Collegeisn’ttheonlyplacewhereinformationexists.Youcanlearninalibrary.Butsomebodyhandingyouabookdoesn’tautomaticallyfosterlearning.Youwanttolearnwithotherpeople,askingquestions,tryoutideasandhaveawaytotestyourability.Itusuallytakesmorethanjustabook. Educationshouldbebroad,althoughit’sfinetohaveadeepinterests,too. InhighschooltherewereperiodswhenIwashighlyfocusedonwritingsoftware,butformostofmyhighschoolyearsIhaswide-rangingacademicinterests.Myparentsencouragedthis,andI’mgratefulthattheydid. AlthoughIattendedalotofdifferentkindsofclassesincollege,Isighedupforonlyonecomputerclassthewholetime.Ireadaboutallkindsofthings. Oneparentwrotemethather15-year-oldson“losthimselfintheholeofcomputer.”HegotanAinwebsitedesign,butothergradesweresinking,shesaid. Thisboyismakingamistake.Highschoolandcollegeofferyouthebestchancetolearnbroadly–math,history,varioussciences–andtodoprojectswithotherkidsthatteachyoufirst-handaboutgroupdynamics.It’sfinetotakeadeepinterestincomputers,dance,languageoranyotherdiscipline,butnotifitjeopardizes(危及,影响) breadth. Ifyoufallintoanobsessivepatterninhighschool,you’vegottwoproblems.Oneisthatyou’reunlikelytochangewhenyougotocollege.Theotheristhatifyoudon’tgetreasonablygoodgrades,it’shardtogotoacollegethathasthehighlymotivated,capablestudentswhocanreallyhelpyoulearnabouttheworld. Incollegeit’sappropriatetothinkaboutspecialization.Gettingrealexpertiseinanareaofinterestcanleadtosuccess–unlessthespecialtyendsupbeingadeadendoryou’renotgoodat.Graduateschoolisonewaytogetspecializedknowledge,althoughextendedcollegeeducationisn’talwaysagoodinvestmentfromapurelyeconomicstandpoint.AccordingtoGates,onelearnsbetterbyself-study.

A. 对
B. 错

玻璃地面的特点是什么?

太阳系质量的99.87%都集中在()。

客服经理应充分发挥综合化权限优势,主动开展柜台内外灵活补位,积极为客户提供从到店迎候、业务咨询到业务办理等全流程服务,提高客户满意度。

A. 对
B. 错

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