题目内容

听力原文：W: This is New Horizon customer service. Can I help you？
M: This is Franklin speaking. I bought a watch from your shop a few days ago. But I found it didn't work this morning. I'm really confused. I don't know what I should do.
W: Don't worry, sir. You can bring the watch to our store again and we will check it up and find the problem. Remember to bring back the receipt and the warranty certificate.
M: Ok, thanks a lot.
What is the man's problem？

A. He can't find his watch.
B. He's forgotten where to put his watch.
C. He can't agree with the woman.
D. His newly-bought watch stops working.

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What does the man suggest？

A. Sending the parcel by postal service
B. Sending the parcel by airmail
C. Sending the parcel by express
D. Sending the parcel by sea freight

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According to the talk, what causes the mis-deliveries in the company？

A. The lack of specific recipient's name on incoming mails
B. The lack of the company's name on incoming mails
C. The senders' mistaking in the company's address
D. The employees giving wrong address to the senders

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What is the talk mainly about？

A. Wilson Insurance Group should be added to letters sent to the company.
B. Wilson Insurance Group should be added to letters sent from the company.
C. The manager summarizes problems caused by constant mis-deliveries.
D. The company criticizes the irresponsibility of the post office.

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听力原文：Chris, this is Melissa Lorre. I got your sample proposal just now. While I was happy to get it, I'm disappointed at its content. There's no outline at the beginning, no indication of the features located within and no technology case at the end as we discussed! Are we on the same page？ I've been looking forward to a proposal that knocks the socks off our District Manager. Work on a new one immediately and call me right back.
What is the relationship between Chris and Melissa？

A. Friends
B. Colleagues
C. Husband and wife
D. Customer and supplier

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A. He can't find his watch. B. He's forgotten where to put his watch. C. He can't agree with the woman. D. His newly-bought watch stops working.

What does the man suggest？

According to the talk, what causes the mis-deliveries in the company？

What is the talk mainly about？

A. He can't find his watch.
B. He's forgotten where to put his watch.
C. He can't agree with the woman.
D. His newly-bought watch stops working.