How many times do you need to knock before you're permitted to enter into the office?
A. Two
B. Three
C. Four
D. Five
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Who is the first person that the customers see when they come into an office?
A. The manager
B. The secretary
C. The receptionist
D. The assistant
As a secretary, when you receive a call from your client who would like to speak to your boss, what should you do after greeting?
A. Transfer the call
B. Ask him or her to leave a message.
C. Notice your boss immediately.
D. Be clear on his or her identity and purpose.
I want this m______ (备忘录) to go to all managers.
Lisa will h______(主持)the meeting.