Which will the most appropriate way ofgreetingyour customerswhen you first meet them?

A. Hugging
B. Kissing
C. Shaking hands
D. Bowing

These are some preparations made for receiving quests at the airport EXCEPT .

A. Basic information of the customers who are received
Business contract
C. Relaxing topics
D. Light schedule of the business trip

Which one cannot be usedto propose a toast?

A. Let’s drink to our friendship and cooperation.
B. Ipropose a toast on this happy occasion.
C. To the success of our negotiation.
D. Cheers!

Fill in the blanks with the right words.If you need any help, please don’t 1 to tell me.Let me 2 our warm welcome to you.I’ve made a 3 at the hotel which you stayed in last time.I would 4 this dish to you. It’s very tasty.

Finish the translation.您一定就是从美国来的威尔逊先生吧,我们一直在期待着您的到来。YoushouldbeMr.WilsonfromAmerica;1foralongtime.我们已经按您的要求订了一个带浴室的湖景双人间。We2withbathandlakeviewasyourequest.我代表ABC公司对各位的到来表示最衷心的感谢和最热烈的欢迎。3ABC Company, I’d like to express 4to all of you for your attending.我提议各位举起酒杯，为我们的友谊和合作，干杯！Iwishto5toourfriendship andfurthercooperation.Cheers!

It is recommended to get down to business in the car on the way to the hotel.

A. 对
B. 错

It’s very important to arrange everything needed before the guest arrives.

A. 对
B. 错

You can persuade your foreign guest to follow your eating habits during the dinner.

A. 对
B. 错

Choose the right sentences to complete the dialogue and fill in the blanks with the right number of each sentence.A:______1______B: Yes, I am.A: Good morning, Mr. Black, How nice to finally meet you. ______2______B: Glade to see you, too, Amy.A: Welcome to Changsha. ______3______B: ______4______A: Oh, yes, we have already booked a room for you. ______5______B: Thank you.