Most quality problems are caused by:大多数质量问题是由下列哪些因素引起:
A. Lack of caring by the staff员工不够小心谨慎
B. Lack of staff motivation缺乏对员工的激励
C. Lack of management attention缺乏来自管理层的关注
D. Specification errors规格错误
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The purpose of process improvement is 过程改进旨在()。
A. Eliminate non value added activities and reduce waste消除非增值?动,减少浪费
B. Improve project product quality 提高项目产品质量
C. Reduce production costs降低生产成本
D. Improve stakeholder satisfaction 提高干系人满意度
The principal use of a Pareto diagram is to:帕累托图的主要用途在于:
A. Focus attention on the most critical issues. 集中注意力在最关键的问题上
B. Quantify risks. 风险量化
C. Help predict future problems. 帮助预见未来的问题
D. Improve risk management. 改进风险管理
A fishbone diagram helps:鱼骨图有助于:
A. Explore past outcomes探究过去的结果
B. Organizes thoughts and stimulates thinking激发思考、组织思路
C. Determine if a process is out of control确定过程是否失控
D. Prioritize the problems对问题进行排序
“cost of quality” is a project management concept that includes cost of:“质量成本”是一个项目管理概念,它包括下列哪项所需的成本?
A. Exceeding requirements超过要求的成本
B. Changes to the requirements要求变更的成本
C. Ensuring conformance to requirements 保证符合要求的成本
D. The quality control requirements 质量控制要求的成本
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