A. Deming戴明 B. ShewhArt 休哈特 Crosby克劳斯比 D. JurAn 朱兰
A. Zero defects零缺陷 B. Zero inventories零库存 C. 100% inspection100%的检查 D. Attribute sampling属性油样
A. Lack of caring by the staff员工不够小心谨慎 B. Lack of staff motivation缺乏对员工的激励 C. Lack of management attention缺乏来自管理层的关注 D. Specification errors规格错误
A. Eliminate non value added activities and reduce waste消除非增值?动,减少浪费 B. Improve project product quality 提高项目产品质量 C. Reduce production costs降低生产成本 D. Improve stakeholder satisfaction 提高干系人满意度
A. Focus attention on the most critical issues. 集中注意力在最关键的问题上 B. Quantify risks. 风险量化 C. Help predict future problems. 帮助预见未来的问题 D. Improve risk management. 改进风险管理
A. Explore past outcomes探究过去的结果 B. Organizes thoughts and stimulates thinking激发思考、组织思路 C. Determine if a process is out of control确定过程是否失控 D. Prioritize the problems对问题进行排序
A. Exceeding requirements超过要求的成本 B. Changes to the requirements要求变更的成本 C. Ensuring conformance to requirements 保证符合要求的成本 D. The quality control requirements 质量控制要求的成本
A. Comply with triple restriction符合三重制约 B. Meet the requirements符合要求 C. Superior to similar products优于同类产品 D. The product has many functions产品的功能众多