____measures the profitability of the company during the year. It shows the difference between revenues and expenses()
A. Balance Sheet
B. Income Statement
Cash Flow Statement
D. Chairman’s Statement
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____are outflows from delivering or producing goods or services that constitute the entity’s ongoing major or central operations()
A. Expenses
B. Revenues
C. Other income
D. Liabilities
Many corporate guests like to eat in their hotel rooms so they can__()
A. save money
B. watch TV while they eat
C. do more work
D. have a good rest
The receptionist should keep a register which includes date, time, name and__()
A. title
B. the firm the visitor works for
C. purpose of the visit
D. age
While receiving visitors, a receptionist should first find out___()
A. what the visitor’s name is
B. which company the visitor works for
C. whether the visitor has an appointment
D. what the visitor’s purpose of coming