The receptionist should keep a register which includes date, time, name and__()
A. title
B. the firm the visitor works for
C. purpose of the visit
D. age
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While receiving visitors, a receptionist should first find out___()
A. what the visitor’s name is
B. which company the visitor works for
C. whether the visitor has an appointment
D. what the visitor’s purpose of coming
If there is no flight or ticket available in your request, you can ask for other choices by saying “_”()
A. Do you have more tickets
B. (Are there) any alternatives
Can you arrange a new flight
D. I’m sorry to hear that
First impressions can help to do the following things except_____()
A. build a friendly relationship
B. set a positive tone for the entire business experience
C. guarantee the success of the business
D. establish a good image of your company
The first step in planning a business trip is to______()
A. get ready for your luggage
B. make a detailed appointment schedule
C. make sure that the trip is necessary
D. make most of your itinerary