The normal voltage in China is 220V.
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Keep calling the guest sir/madam even though you know his/her name.
A. 对
B. 错
Most foreign guests have a good opinion of China's silk fabrics.
A. 对
B. 错
After opening the door for guest on his first arrival, the bellman or the room attendant should precede the guest into the room.
A. 对
B. 错
What is turn-down service?
A. to turn on some lights
B. to draw the curains close
C. to take away the bed cover
D. to change linens
E. to prepare the bed
F. to clean the bathroom
G. to empty the dustbin
H. to replace the toilet needs
I. to fulfill the guests' reasonable and feasible requests