题目内容

Herzberg's research identified several ________ factors that did not necessarily motivate employees if they were increased, but could cause employees to become dissatisfied if they were missing or inadequate.

A. retroactive
B. inferior
C. hygiene
D. negative

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________ used the terms Theory X and Theory Y to describe different attitudes managers have about employees.

A. Robert Colby
B. Elton Mayo
C. Douglas McGregor
D. Victor Vroom

Theory X managers are likely to believe that

A. the average person dislikes work and will seek to avoid it when possible.
B. most employees know more about their job than the boss.
C. employees are motivated mainly by the chance for advancement and recognition.
D. job satisfaction is primarily related to higher-order needs.

The sense of satisfaction you get when you achieve an important goal is an intrinsic reward.

A. 对
B. 错

A key element of Frederick Taylor's approach was the time-motion study, which examined the tasks performed to complete a job and the time needed to complete each task.

A. 对
B. 错

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