It is the best way to answer the phone call within _____ .
A. the 2nd ring
B. the 3ird ring
C. the 6th ring
D. 60 seconds
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We would like to _____ you a discount _____ 5%, if your order exceeds USD$1,000.
A. give/of
B. allow/of
C. allow/to
D. give/to
Which of the following strategies may not improve your business communication?
A. Replacing jargons and business cliches with plain English.
B. Simplifying words and sentences.
Choosing a medium that’s convenient for the attendee.
D. Pinpoint the purpose behind the communication.
Which of the following statements about message note is not correct?
A. It usually has simple format and short content.
B. It is widely used in casual situation.
C. It is more serious and formal than email.
D. It is mainly for delivering the information, notification and requests.
We thank you for your letter of May 11 and the _____ illustrated catalogue.
A. sent
B. enclosed
C. given
D. presented
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