The completion of Pei’s glass pyramid at the Louvre ______ a new historic landmark for Paris.
A. did create
B. do create
C. did created
D. do created
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How much did the pallet ______ you ?
A. spent
B. took
C. cost
D. spend
Susan changed so much that I didn’t ______ her at first sight.
A. establish
B. recognize
C. reflect
D. observe
With population explosion, the world can not ______ people ______enough bread and shelter.
A. provide, for
B. provide, with
C. offer, for
D. supply, for
以下哪项不符合贵宾厅服务的基础规范？
A. “三轻服务”。说话轻、动作轻、走路轻
B. “循环式不间断服务”。在不打扰要客的基础上，每15分钟巡视一次要客休息区域
C. “零呼唤管理”。在服务过程中应善于观察旅客动态，预知客人需求
D. “站立式服务”。需要长时间与要客进行沟通时，应保持标准站姿
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