题目内容

A: How would you like to the payment, Ms. Taylor?B: In cash.

A. pay
B. make
C. get
D. change

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You needn't to make room-to-room calls by means of goingthe hotel operator.

A. by
B. with
C. to
D. through

Most telephone operators1 modern hotels speak fluent English and pronounce words clearly. In fact,2English well is a requirement for all telephone operators in large hotels nowadays. Telephone operators are also well-informed3everything in their city. They are ready4answer any question from tourists, ranging from sightseeing, shopping and entertainmenttransportation.

Decide if the following statements are true (T) or false (F).Checking in is a very complicated task.

A. 对
B. 错

Decide if the following statements are true (T) or false (F).According to housekeeping procedures, check-out rooms are always cleaned first so that they can get ready for sale.

A. 对
B. 错

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