_____ refers to the effect a person's actions have on the attitudes, values, beliefs, or actions of others.
A. Commitment
B. Influence
Compliance
D. Resistance
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Leaders who use a wider variety of influence tactics are typically perceived as having:
A. high resistance
B. less determination
C. control over information
D. greater power
Research indicates that most people feel a sense of obligation to give something back in return for favors others do for them. In the context of the principles for asserting leader influence, which of the following principles should a leader employ to exploit the given research finding?
Asking for what you want
B. Relying on the rule of reciprocity
C. Asserting formal authority
Developing allies
In the context of the principles for leader influence, _____ means using facts, data, and logical arguments to convince others that a proposed idea or request is the best way to complete a task or accomplish a desired goal.
A. the rule of reciprocity
B. rational persuasion
C. developing allies
D. appealing to a vision
_____, a follower response to the use of power, means that people will obey orders and carry out instructions even though they may not like it.
A. Compliance
B. Coercion
C. Resistance
D. Scarcity