填空题

    Task 3Directions::The following is a passage about Virginia After reading it,you are required tocomplete the outline below it(No,46 to No 50)You should write your answers briefly(in no more than three words)on the Answer Sheetcorrespondingly.Limit Them to One PageBy definition,business letters should be short and to the point,preferably one page inlength.Studies have found that busy business people do not like to read beyond the first page,and willactually delay reading longer letters.Keep Them Formal and FactualGenerally speaking,the tone and content of business letters should be formal and factual.Feelings and emotion do not have a place in business letters.Carefully Plan Your LetterBefore writing the letter,take a few minutes to list all of the specific points you need tocover.Remember,the purpose of the letter is to tie up all of the details on the subject at hand,sothat more letters won't have to be written back and forth.Be Customer FriendlyWhen writing directly to customers,always focus on their needs and wishes.Think in theirway and imagine what it would be like receiving your letter.Use Non-discriminatory LanguageMake sure that you avoid language that is specific to gender,race or religion in all businessletters,either to other businesses or to customers.For example,use“workforce”instead of“manpower",or"chairperson”rather than“chairman”。Tips for Writing a Business LetterLength:1)Be 46 and to the point2)One page is preferredContents:1) Be47and factual2)48 the points before writingPurpose:To 49all of the detailsRequirements:1)Always focus on customers'needs and wishes2)Think in customers' way.Language:Avoid language that is specific to gender,50.


    填空题

    Task 5Directions:Read the following letter.After reading it,you should give brief answers to the 5questions(No.56 to No.60)that follow.The answers(in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.Dear Sir,Mickey Mouse is one of the leading companies in toy retailing located in the UK.We haveoutlets throughout the whole country and now we are trying to develop the overseas market.Weare interested in your plastic spider man displayed at the Paris show and would like to knowwhether you could offer us a sole agency to retail your products in Europe.We are confident that there is a growing market for your products in Europe,due to theincreasing demand for children's toys.Nowadays more and more parents are concerned about theirchildren's psychological development.We take a five percent commission on the list prices.In addition,we can offer preferableterms for freight and insurance if required.We usually pay our principal by cheque on a monthlybasis.If you are interested in the above suggestion,we will send our representative to discuss furtherdetails with you.We look forward to hearing from you soon.Yours sincerely,Peter Turner56.What kind of company is Mickey Mouse?Mickey Mouse is a company in.57.What kind of toy is Mickey Mouse interested in?It is interested in the displayed at the Paris show.58.What is the writer's purpose of writing the letter?His purpose is to getto retail the products.59.Why does the writer think there is a growing market?Because there is an for children's toys.60.How does Mickey Mouse pay their principals?It payson a monthly basis.


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