超星 - 沟通、干系人

单选题

At the beginning of a project, there were 5 team members. Due to the expansion of workload, the number of team members increased to 8. How many communication channels have been added?某项目最初有5 个团队成员,由于工作量扩大,团队人数增加到 8 人。沟通渠道增加了多少条?

A. 9
B. 10
C. 18
D. 28

单选题

Issue logs are used to record and monitor the resolution of problems. Which of the following is most useful to ensure problem solving?问题日志用来记录和监督问题的解决情况。以下哪项对于确保问题解决最有用?

A. The issue as a separate activity is included in the project schedule planning.把问题作为一个单独的活动,列入项目进度计划中。
B. The solution of the problem is included in the project work breakdown structure as a work package.把问题的解决方案作为一个工作包,列入项目工作分解结构中。
C. The project manager is personally responsible for developing and implementing solutions to problems.项目经理亲自负责制定和执行问题的解决方案。
Designate the person responsible for the resolution of the problem and specify the resolution date.为问题的解决指定责任人,并规定解决日期。

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单选题

What is one of the most important skills a project manager can have?项目经理应该具备的最重要的技能是下列哪一种技能?

A. Negotiation skills 谈判
B. Influencing skills 影响
Communication skills 沟通
D. Problem-solving skills 解决问题

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单选题

You are managing a project to develop nutritional soda for the “under 20” market. You have recently heard that the client calls your progress reports the “Code of Crap” because they seem to be written in a foreign language and incomprehensible. This situation could have been avoided by-你管理一个面向20岁以下市场的营养饮料的开发项目,你最近听说客户把你的进展报告称为“天书”,难以理解。这种情况可以通过什么来避免:

A. Informing the client at the start of the project of the types of reports they will receive 在项目开始的时候告诉客户他们将收到的报告类型
B. Using risk management techniques to identify client reports 使用风险管理技巧来识别客户报告
C. Hiring an expert report writer to prepare standard reports 雇佣专家来撰写标准报告
Develop a communication plan 制定一个沟通计划

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单选题

You have decided to organize a study group of other project managers in your organization to help prepare for the PMP exam. Everyone is highly motivated to earn the credential because the CEO has decided to pay a $5,000 bonus to each person who becomes certified. What type of communication are you employing in your efforts to organize this group?你决定要在公司中组建一个PMP考试的学习小组, 邀请公司内部其他的项目经理一起参加, 以此帮助大家更好地准备这次考试。由于公司总经理已经决定要奖励每个通过考试的人5000美元, 所以每个人都有了很强的动力要通过考试。那么, 在组织这个学习小组的过程中你要采用什么类型的沟通方式呢?

A. Horizontal 水平型
B. Vertical 垂直型
C. Formal 正式型
D. External 外部型

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单选题

You are a member of PMI and work for a Swedish defense systems contractor. Your company is considering submitting a proposal for government contract, and you are the proposal manager. One of the requirements, as noted in the evaluation criteria, is that the project manager must be a PMP. You have the right person for the job, Katrina, but she is not scheduled to take the exam until 2 weeks after the proposal is due. Katrina has a Master’s Degree in Project Management and the required experience. She has been studying for the exam for weeks and is confident she will pass it. She also has the required technical expertise. Another PMP Richard, works for the company; however, he is committed totally to another project. In preparing your proposal you should你是PMI 的成员,为一家瑞典防务系统承包商工作。你的公司正考虑对一个政府合同投标,而你是投标经理。投标的一个条件是项目经理必须是PMP。你有一个合适的人选,她叫Katrina。但是她直到投标截止后两周才参加考试。她拥有项目管理硕士学位和相关经验。她已经为考试学习了几周,对通过考试充满信心。她还拥有相应的技术技能。公司的另一个人选是叫Richard, 也是PMP,但是他现在完全投入到另一个项目。在准备投标过程中,你应该

A. Submit Richard’s resume as the project manager because he is a PMP after the contract award, replace him with Katrina provided the client agrees to the substitution将Richard 作为项目经理,提交他的简历,因为他在合同外包后就是PMP,而如果客户同意,Katrina 将替代Richard
B. Submit Katrina’s resume and state she is a PMP because you know she will pass the exam and obtain the certification提交Katrina 的简历并声称她是PMP,因为你确信会通过考试获得证书
C. Disclose Katrina’s status concerning PMP certification in your proposal and submit her resume as the project manager在投标中说明Katrina 当前正在准备PMP 的考试,但是拥有项目管理硕士学位和相关经验,并将好作为项目经理提交她的简历
D. Submit Lars’ resume for the project manager position in the proposal; Lars has applied for a company position and is a PMP but has not been hired yet提交Lars 的简历,在投标中申请项目经理的职位;Lars 是PMP,已经向公司申请职位还未被聘用

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单选题

The project manager is having a very difficult time keeping a project schedule on track. The project requires 220 people to complete it. All of the project problems have been fixed to manager's satisfaction, the schedule performance index the project (SPI) is currently 0.67, the cost performance index (CPI) is 1.26, there are 23 activities on the critical path and the project PERT duration is 26. Under these circumstances, the monthly status report should report:项目经理很难使项目计划进行。该项目要用220 人来完成。所有的项目问题都已经解决了,经理很满意,进度计划执行指数(SPI)目前为0.67,成本绩效指数(CPI)为1.26,关键路径上有23 个活动,项目的PERT 持续时间是26。在这种情况下,月度状态报告应宣告:

A. That the project is doing well.项目进展顺利
B. That the project will be late.项目会超时
C. That the project cost is behind budget.项目成本超支
D. The issues and options.问题和选择

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单选题

During a meeting with some of the project stakeholders, the project manager is asked to add work to the project scope. The project manager had access to correspondence about the project before the project charter was signed and remembers that the project sponsor specifically denied funding for the scope mentioned by these stakeholders. The BEST thing for the project manager to do would be to: 与一些项目干系人开会时,有人让项目经理在项目范围中增加工作。项目经理在签署项目章程前已经收到了一些关于项目的信件,他记得出资人特别拒绝了为这些项目干系人提到的范围融资。项目经理最应该做的事是:

A. let the sponsor know of the stakeholders' request.让出资人知道项目干系人的请求
B. evaluate the impact of adding the scope.评估增加范围的影响
C. tell the stakeholders the scope cannot be added.告诉项目干系人不能增加范围
D. add the work if there is time available in the project schedule.如果项目进度还有时间的话就增加工作

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单选题

Which of the following factors is most likely to cause difficulties in project stakeholder management? 以下哪个因素最有可能导致项目干系人管理中的困难?

A. Large number of stakeholders 干系人数量多
B. Stakeholders have different expectations for the project 干系人对项目有不同的期望
C. Different participation of stakeholders in the project 干系人对项目的参与程度不同
D. Stakeholders have different influence on the project 干系人对项目的影响力不同

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单选题

You just learned that the US Environmental Protection Agency has issue a new regulation for handling toxic waste. It can no longer be put on a cargo ship and dumped offshore, even if the boat is in international waters. You recommend to management that your company, a transportation firm that is hired by industries to dispose of such waste, undertake a project to develop guidelines in response to this regulation. For project management professionals, this recommendation demonstrates the importance of你刚得知美国环境保护局颁布了一项处理有毒废料的新条例。有毒废料不能再装在货船上和在近海倾倒,即使船在国际海疆也如此。你向管理部门建议,你公司,一家处理这类废料的运输公司,启动一个项目来制订指导方针以作为对这一条例的响应。对项目管理专业人士来说,这一建议表明下列哪一项的重要性:

Adhering to legal requirements and ethical standards遵守法律要求和道德标准
B. Continually searching for new and more effective methods of doing your work继续寻找你们新的和更有效的工作方法
C. Using legal requirements as the basis for all project selection decisions利用法律要求作为所有项目选择决定的基础
D. The limited time frame in which projects must be completed项目必须完成的有限时间范围

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