题目内容

If a guest is angry, you should first

A. give them your full attention and listen until they finish talking
B. try to offer them an alternative
C. call the manager right away

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if a guest tells you a problem,you should

A. ask a co-worker to help
B. call the manager
C. take ownership and help to resolve the problem

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if a guest demands to see the manager, you should

Ask if you can help the guest first.If the guest refuses, quickly expedite the call to the manager or supervisor on duty.
B. Call the manager and explain
C. Try to take care of it yourself

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孙中山三民主义中“民族主义”中驱除鞑虏指的是

A. 推翻清王朝
B. 反对帝国主义
C. 反对保皇派
D. 反对人民群众

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Calculatefinancialratios（取整数，例如：8或10）SelectedinformationfromthecomparativefinancialstatementsofFrymanCompanyfortheyearendedDecember31appearsbelow:20202019Inventory$140,000$160,000Accountsreceivable(net)180,000200,000Totalassets1,200,000800,000Long-termdebt400,000300,000Currentliabilities140,000110,000Netcreditsales1,330,000700,000Costofgoodssold900,000530,000Interestexpense50,00025,000Incometaxexpense60,00029,000Netincome150,00085,000calculateInventoryturnover for 2020.

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If a guest is angry, you should first

A. give them your full attention and listen until they finish talking B. try to offer them an alternative C. call the manager right away

if a guest tells you a problem,you should

if a guest demands to see the manager, you should

孙中山三民主义中“民族主义”中驱除鞑虏指的是

A. give them your full attention and listen until they finish talking
B. try to offer them an alternative
C. call the manager right away