Which of the following industries tends to generate a high level of trust from consumers and stakeholders?
A. Insurance
B. Technology
C. Banks
D. Mortgage lenders
E. Financial services
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When unethical acts are discovered in a firm, in most instances
A. they are caused by unwilling participants.
B. the cause is due to external stakeholders.
C. the perpetrators are caught and prosecuted.
D. there was knowing cooperation or complicity from within the company.
E. the cause is a corrupt Board of Directors.
Which of the following statements about codes of conduct isfalse?
A. They are formal statements of what an organization expects of its employees.
B. They guarantee an ethical business climate.
C. They help employees determine what behaviors are acceptable.
D. They provide rules and guidelines for employees to follow.
E. They should be specific enough to be reasonably capable of preventing misconduct.
In the absence of ethics programs, employees are likely to make decisions based on
A. their observations of how their coworkers and superiors behave.
B. how they and their family members behave at home.
C. their conscience.
D. their religious values.
E. their family values.
______ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.
A. Mission statements
B. Codes of conduct
C. Policies on confidentiality
D. Environmental policies
E. The Federal Sentencing Guidelines for Organizations
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