题目内容

How does Linna think of the book？

A. She thinks it is better than the author's previous works.
B. She thinks all students will like the book except her.
C. She thinks the book will be the bestseller this year.
D. She thinks it is as good as the author's previous works.

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To: "The Shoe People" ＜ inquiries@shoepeople. com ＞
From: "John Trimbald" ＜jtconstruction@img. com＞
Subject: Customer Complaint
To Whom It May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you.
John Trimbald
Foreman, JT Construction
To: "John Trimbald" ＜jtconstruction@img. com＞
From: "The Shoe People" ＜ inquiries@ shoepeople. com＞
Subject: RE: Customer Complaint
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew. Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order (received by telephone on October 12, 2007). Please excuse our oversight. To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, President
Which company was unsatisfied？

A. Stan Mason's company
B. The Shoe People
C. JT Construction
D. The sole company

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What programs will TechnoHome staff most likely take？

A. Word Processing, Spreadsheets, and leadership Skills for Senior Managers
B. Presentation Skills, Word processing and Databases
C. Word Processing and Spreadsheets
D. Presentation Skills, effective Meetings and Creating Lasting Relationships

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What is the purpose of the note to Jessica？

A. Linna wants to buy a book from Jessica.
B. Linna wants to borrow a book from Jessica.
C. Linna wants to introduce a book to Jessica.
D. Linna wants to give the book as a gift to Jessica.

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Note
Dear Jessica,
I have a piece of good news to tell you. I bought a book last week It is called How to Study. It is written by Gail Brown. I have read the author's work before and this work I think is as excellent as his previous. I read it this week, and I found it very helpful. It gives many examples on how to study efficiently. It also introduces several new ways of studying. I thought I get much enlightenment through reading this book on studying well. So I enclose the advertisement of the series of the books to you and I hope that you will be interested in them. If you like How to Study and want to read it please call meat 3287690 or e-mail me to Iiluxi@453. com I will bring the book to school and lend it to you.
Your sincerely,
Linna
LEARNING EXPRESS
THE BASICS MADE EASY…
IN 20 MINUTES A DAY!
A New approach to "Mastering the Basics." An innovative 20-step self
study program helps you learn at your own pace and make
visible progress in just 20 minutes a day.
GRAMMAR ESSENTIALS, 2 ed.
HOW TO STUDY, 2 ed.
IMPROVE YOUR WRITING FOR WORK, 2 ed.
MATH ESSENTIALS, 2 ed.
PRACTICAL SPELLING, 2 ed.
PRACTICAL VOCABULARY, 2 ed.
READ BETTER, REMEMBER MORE, 2 ed.
THE SECRETS OF TAKING ANY TEST, 2 ed.
Become a Better Student—Quickly
Become a More Marketable Employee—Fast
Get a Better Job------Now
How many books are listed in the advertisement？

A. 7
B. 8
C. 9
D. 10

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How does Linna think of the book？

A. She thinks it is better than the author's previous works. B. She thinks all students will like the book except her. C. She thinks the book will be the bestseller this year. D. She thinks it is as good as the author's previous works.

What programs will TechnoHome staff most likely take？

What is the purpose of the note to Jessica？

A. She thinks it is better than the author's previous works.
B. She thinks all students will like the book except her.
C. She thinks the book will be the bestseller this year.
D. She thinks it is as good as the author's previous works.