Al is given two different "top priorities" from two different managers. Al is experiencing ________.
A. role conflict
B. role reversal
C. efficiency conflict
D. personal conflict
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Most workers learn what is expected as far as performance on the job from group ________.
A. roles
B. size
C. cohesiveness
D. norms
Group norms typically are ________.
A. grading systems
B. not very powerful
C. accepted standards
D. always set by leadership
Which of the following would be an example of a group norm?
A. Company policies on absenteeism
B. Acceptable ways of dressing
C. Hiring policies prohibiting discrimination
D. Rules against sexual harassment
Solomon Asch carried out pioneering studies in understanding ________.
A. group status
B. group roles
C. group size
D. group conformity
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