题目内容

Which ones of the following sentences can be used to answer a phone call in a business situation?

A. Hello, is Susan in?
B. This is Linda. How can I help you?
C. Hi, I am Linda. Who are you?
D. Hello, ABC company. Can I help you?

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When the caller says "is Linda there", which of the following sentences can be used to answer the question?

A. Speaking.
B. This is me. Who is that calling?
C. This is she. Who is calling?
D. Hold on, please.

If you are calling to talk to Linda, which ones of the following sentences you can use?

A. Hello, is Linda there?
B. Hello, Linda is wanted on the phone.
C. Hello, May I speak to Linda?
D. Hello, Linda is on the line.

If you want to tell Linda someone is calling her, which ones of the following sentences you can use?

A. Linda, this is your call.
B. Linda, someone wants you on the phone.
C. Linda, you are wanted on the line.
D. Linda, telephone for you.

When someone is calling for Linda and she is not in the office, which ones of the following sentences you can use?

A. I am sorry, she is not here.
B. I am sorry, the line is engaged. Will you call again later?
C. I am afraid she is not in. Can I take a message?
D. I am sorry she is not available. Who is calling, please?

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