Choose the best answer.If the tourists’ expectations are not met, they may ________.
A. feel satisfied
B. make complaints
C. express concern and sympathy
D. be appreciative of the tour guide’s help
查看答案
Which of the following is NOT a suitable way to handle a complaint?________.
A. Listen to the tourists.
B. Report it to the travel agency.
C. Express concern and sympathy.
D. Take responsibility to resolve the problem.
Which of the following may NOT be tourists’ expectations of travel agents?_______
A. They should be professional.
B. They should meet tourists’ needs.
C. They should solve tourists’ problems.
D. They should be able to handle any of tourists’ complaints.
Which process can be affected by other processes executing in the system?
A. cooperating process
B. child process
C. parent process
D. init process
When several processes access the same data concurrently and the outcome of the execution depends on the particular order in which the access takes place, is called?
A. dynamic condition
B. race condition
C. essential condition
D. critical condition
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