Key Performance Indicators can reflect how well you are responding to your customers' expectations.
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Keeping existing customers costs more than attracting new business.
A. 对
B. 错
Your customers’ view of the overall service you provide will influence their loyalty much more than short-term rewards.
A. 对
B. 错
横、直拉杆常见的损伤形式有( )。
A. 龟裂
B. 划伤、破损
C. 磨损
D. 弯曲
转向横直拉杆的直线度小于( )毫米。
A. 5毫米
B. 10毫米
C. 20毫米
D. 2毫米