题目内容

Connectives can help to tie your speech together and move your listeners smoothly from one point to the next.

A. 对
B. 错

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Signposts are words and phrases that indicate when a speaker has completed one thought and is moving on to another.

A. 对
B. 错

In fact, an internal preview doesn't function like the preview statement in a speech instruction.

A. 对
B. 错

Internal summaries are the reverse of internal previews. Rather than letting listeners know what is coming up next, internal summaries remind listeners of what they have just heard.

A. 对
B. 错

Role Play 1. Suppose you are Miss. Tang. You are going to answer the phone from Mr. Peterson consulting about the claim lodged against your corporation. Try to complete the following dialogue according to the contexts.P: Hello, can I speak to Mr. Ma, please?T: Sorry, he is not in. May I take a message?P: Well, is that Miss Tang speaking? This is Peterson from London.T: Oh, hi! Mr. Peterson. How is everything going?P: Not so well. Miss Tang, I think you know what happened to the goods we order from you.T: Yes, (__________).P: But I would like you to find a way to solve the problem.T:(_)P: But how can you explain that 20% are outdated?T: (). Mr. Ma has gone to the factory for the investigation.P: But you know we are in a very awkward position in London. Our customers need the goods for distribution during Christmas.T: I hope you can take it easy. (_).P: I know your company very well, but you can imagine how bad we feel in London.T: You know we’ve been trying to improve on services for our clients, particularly an old customer like you. So, don’t worry, Mr. Peterson.(_).P: When will we hear something from Mr. Ma?T: (_).P: Ok. I’ll be in Guangzhou the day after tomorrow. I want to talk to him in person.T: Good. We’ll be expecting you. I sincerely hope that (______________).P: Me too. Well, see you then, Miss Tang.T: Bye-bye.