题目内容
•Choose the best word to fill in each gap, from A, B or C.
•For each question (29-40), mark one letter (A, B or C) on your Answer Sheet.
Flight to the Unknown
The world's airline industry will change (29) quickly in the next twelve months than in any year since aviation began. Watch out for the (30) trends:
Passenger traffic will go (31) by 4% a year iii Europe. Asia will see even faster growth up (32) 9% a year.
Flight delays will become a nightmare. (33) travel under 700 km, high speed trains will be the answer. Paris to Lyon by train (34) two hours; (35) plane it can take up to the three-city center.
Airfares will not fail. Last year, airlines lost money (36) they will have to increase prices — or go bankrupt.
There will be more competition. More small airlines will start (37) . Good, But as the number of flights increases, so will the congestion in the airports. (38) governments will need to (39) more money on them. (40) there will be even more delays.
(29)
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•For each question 13-18, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose.
How to read annual reports
First, turn back to the report of the certified public accountant. This third-party auditor will tell you fight off the bat if Galaxy's report conforms with "generally accepted accounting principles". Then go to the footnotes. Check to see whether earnings are up or down. The footnotes often tell the whole story.
Then turn to the letter from the chairman, Usually addressed "to our shareholders," it's up front -- and should be in more ways than one. The chairman's tone reflects the personality, the well- being of the company. In this letter, the chairman should tell you how the company fared this year. But more important, the letter should tell you why. Keep an eye out for sentences that start with "Except for..." and "Despite the..." They're clues to problems. On the positive side, a chairman's letter should give you insights into the company's future and its stance on economic or political trends that may affect it.
Now begin digging into the numbers!
One source is the balance sheet. It is a snapshot of how the company stands at a single point in time. On the top are assets -- everything the company owns. Things that can quickly be turned into cash are current assets. On the bottom are liabilities -- everything the company owes. Current liabilities are the debts due in one year, which are paid out of current assets. The difference between current assets and current liabilities is working capital, a key figure to watch from one annual report to another. If working capital shrinks, it could mean trouble, one possibility: the company may not be able to keep dividends growing rapidly. Owners' equity is the difference between total assets and liabilities. It is the presumed dollar value of what the owners or shareholders own. You want it to grow.
The second basic source of numbers is the income statement. It shows how much money Galaxy made or lost over the year. Most people look at one figure first. It's in the income statement at the bottom: earnings per share. Watch out. It can fool you. Galaxy's management could boost earnings by selling off a plant. Or by cutting the budget for research and advertising. The number you .should look at first in the income statement is net sales. Ask yourself: are sales going up at a faster rate than the last time around？ When sales increases start to slow, the company may be in trouble. Have sales gone down because the company is selling off a losing business？ If so, profits may be soaring.
Another important thing to study is the company's debt. Turn to the balance, and divide long-term liabilities by owners' equity. That's the debt-to- equity ratio. A high ratio means the company borrows a lot of money to spark its growth. That's okay -- if sales grow too, and d there's enough cash on hand to meet the payments. A company doing well on borrowed money can earn big profits for its shareholders. But if sales fall, watch out. The whole enterprise may slowly sink. Some companies can handle high ratios; others can't.
Finally, you have to compare. Is the company's debt-to-equity ratio better or worse than it used to be？ Better or worse than the industry norms？ In company-watching, comparisons are all. They tell you if management is staying on top of things.
According to the writer, the most important element of the chairman's letter is
From: Customer Service
Date: April 10, 20-- 02:11:58 P.M.
Subject: Quickstar Battery Recall
Dear Mr. Banks:
Thank you for your e-mail, and for participating in the Quickstar recall of certain batteries built with Reffex cells. Your replacement battery has been shipped and you can expect to receive your new battery within 7 to 10 business days. You may continue to use your notebook computer safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power your system until your replacement battery is received.
With your replacement battery, Quickstar will also provide a means for you to return the affected batteries for proper disposal. If you have additional questions not covered on the recall Web site, or cannot access the Web site, please call Quickstar toll-free at 1-888-751-0011, Monday through Friday, 8:00 a.m. to 6:00 p.m. PST.
You also can write to the company at Quickstar, Attn:
Battery Recall
167000 Elm Parkway
Los Angeles, CA 90088
We apologize for the inconvenience caused by this issue. Shipment of quality products always has been and continues to be our foremost concern. As always, if you have questions or concerns about this or any other subject, please feel free to contact us.
Sincerely,
Harold Rivers,
Director
Customer Service Department
What can be inferred about Gordon Banks？
•Read the information about the communication of information in business.
•Choose the correct word to fill each gap from A, B or C.
•For each question (29-40) mark one letter A, B or C on your Answer Sheet.
A number of business people still believe that information is power and constantly question how (29) people need to know. As a result, they tell employees (30) as much as they think is essential (31) them to do particular jobs. Furthermore, (32) business people have been taught (33) to communicate effectively and (34) they communicate very badly at all levels.
Recent research shows that (35) most serious problems experienced by modern business are communication (36) Research has also shown that there is a clear link (37) good communication in a business and the motivation of the employees.
Newsletters and notices are not (38) It is the attitude and behavior. of business managers which (39) all the difference. Unfortunately, at present, a lot of employees do not believe all the information they receive from their managers (40) they feel that the managers themselves are out of touch with their staff.
(29)
From: Margo Ramsey
Date: April 9, 20- 09:02:08 A.M.
Subject: Laptop Battery Problem
ATTENTION!
IF YOU USE A QUICKSTAR LAPTOP, YOU NEED TO READ THIS!
Quickstar has issued a recall of several Reffex batteries in the Quickstar 2000 series of laptops. These are the laptops Troglodyne issues to those who need laptops.
The batteries are faulty. They are dangerous. They need to be removed from your laptop at once if the serial numbers match one of these serial numbers:
FT777631W FT757764T FT757760G FT709957G
You must open the battery compartment door on the bottom of your laptop to check the battery's serial number.
IF THE SERIAL NUMBER MATCHES ONE OF THOSE LISTED ABOVE, TAKE IT OUT OF YOUR LAPTOP.
E-mail Margo Ramsey with your employee name and ID number and the serial number of your laptop. She will send you the link to the Quickstar site that will provide instructions on exchanging the bad battery for a good one.
If the serial number does not match those listed above, then there is no problem.
Thank you.
Margo Ramsey
IT Manager
Troglodyne, Inc.
What is learned about Troglodyne, Inc.？
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