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客户满意度=[填空(1)]― [填空(2)] 。

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The most important and most difficult part of the making of a good language teacher is the development of _______, which is the quality of being qualified for the profession, and armed with a specific range of skills, strategies, knowledge and ability.

A. personal style
B. language proficiency
C. learners' experiences
D. professional competence

The second stage in Wallace's reflective model involves the following three sub-stages EXCEPT_______.

A. learning
B. practice
C. language development
D. reflection

_________ is a short period of time assigned to do teaching practice as part of one’s pre-service education, usu. under the supervision of instructors

A. Pseudo practice
B. Real Classroom teaching
C. Reflection
D. Formal education

________is ”amoving target or horizon, towards which professionals travel all their professional life but which is never finally attained”.

A. Language development
B. Persanal style
C. Professional competence
D. Professional quality

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